Book directly with us or just check availability & prices and book later.
Only when booking directly (online through our website, via telephone or via email) the following advantages apply to your reservation.
Your Direct Booking Advantages
Best Price Guaranteed
Book directly at the best rate – guaranteed.
See details below for more information.
Details on our Best Price Guarantee
Should you find a better offer within 24 hours of your reservation (made directly with us online, via eMail or phone) we will adjust your price accordingly and immediately upgrade your reservation to the next higher room category (depending on availability).
Please note the following terms and conditions of our best price guarantee:
The alternative offer must be valid and available for booking on a site other than our own within 24 hours of your initial booking.
The alternative offer must be valid for the same travel data (same Hotel, same room category, same number of persons, same arrival and departure dates) and at the same conditions (e.g. prepayment and deposit requirements, modification- and cancelation-policy). It must comprise the same components (taxes, breakfast, logis, etc.)
The alternative offer must be available publicly and must be bookable.
Alternative offers from concealed/secret/surprise sales/booking/auction platforms where the name of the Hotels may be known only after making a booking (e.g. priceline.com, hotwire.com, surpricehotel.com).
Alternative offers, where the hotel room is part of a larger package (e.g. together with flight, rental car, …).
Alternative offers, that are not available to the general public, e.g. special offers for Corporations, Conferences, etc. which were negotiated for these groups / guest / corporations only.
Alternative offers, advertised through mailings, E-mailings, or available only on mobile devices.
Alternative offers, offered only to special groups or individual persons, who satisfy certain criteria (e.g. Members of societies/associations, subscribers to non-public promotion programs or newsletters) .
Alternative offers for long term stays (more than 20 nights).
Prepaid offers, with voucher payments.
All prices must be converted to the Euro currency at the exchange rate valid on the day of verification of the claim in regard with this best price guarantee.
This Best Price Guarantee is valid for reservations starting with the 15th of January 2015, until further notice.
Free Room Upgrade
As a preferred direct booking guest you will receive a free room upgrade at CheckIn, if available.
Details on Free Upgrade
Availability at the time of Check-In provided your reservation will be upgraded to the next higher room category – except for reservations of Superior Rooms with balcony und Garden Suite (since there are no better rooms to offer).
Discount on Vienna Cards
As a thank-you for your direct booking, Vienna Cards (for public transportation) are offered to you at a 50% discount!
Details on the Vienna Card
The Vienna Card is your ticket to public transportation in Vienna – available in two varieties (48 and 72 hours validity). Please let us know if and how many Vienna Cards we shall hold for you. You may also book the Vienna Card as an extra to your reservation online.
More about the Vienna-Card at www.wienkarte.at/en !
More Advantages of Booking Directly
- Direct contact and personalized advice
- Tips for your arrival and stay
- Help with planing and organizing Your Stay
- Traveling with family/children? Contact us directly – we will select the best fitting accommodation options for your needs
- Free cancellation up to 24 Hours before arrival
- No booking fees – no advance payments – no credit card charges – pay when you leave at Check-Out (Except for non-refundable rates)
We gladly receive your inquiries and bookings – please contact us directly as following – we are looking forward to receive your requests!
We gladly send you a personalized offer for your intended stay in Vienna.
For a definitive booking we require name and address, as well as a telephone number and/or an eMail-address.
Accepted means of paymentGladly we accept the following payment option:
- CreditCard (Master, Visa, Diners, AmEx, JCB)
- DebitCard (Maestro, V-Pay)
- Gift certificates issued by www.hotelgutscheine.com (for direct bookings only!)
Late Check-In / Late Arrival
In case you plan to arrive later than 8 p.m., please let us know in advance!
In all rooms as well as in all public areas smoking is strictly prohibited!
Smoking is allowed outside and on the balcony.
Pets and animals
It is not permitted to bring pets or animals in all our rooms.