Dear Guests!

LAST UPDATE 19.5.2022:

We are open regularly!

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Currently there are no COVID-rules for crossing the border into Austria. However, before travelling check current info on the offical website of the Vienna Tourist Board.

ATTENTION! Depending on where you have been in the days before your arrival you may be subject to even stricter rules! Please check with the embassy of Austria in your country to get up to date information! Also check rules for your travel back home!

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The following COVID19-rules must be observed for CheckIn:

  • currently there are no special requirements for admittance!
  • FFP2 masks (without valve) are only recommended in all common indoor areas for all persons (even if tested and/or vaccinated)

The City of Vienna provides many free or non-free testing options, more info at the Website of the city of Vienna or the website of the tourist office. We recommend making use of the free "Alles Gurgelt! (everybod gargle!)" PCR-Test-System! Testkits for self-sampling (gargling in front of your smartphone or tablet) in your room are available directly from us - Testkit drop off at close by Billa supermarket - drop of before 9:00 receive results online within 24h !

Please note, that the above information and rules may change any time.

More information on the current situation in Vienna can be found on the offical website of the Vienna Tourist Board.

To make your stay as unburdened as possible we are implementig a series of measures:

  • At the breakfast buffet heightened hygiene measures are in place (distancing, FFP2 face masks, hand disinfection before going to the buffet area, regular change of cutlery, disinfection of contact surfaces. Hand disinfection will be provided at the table. Seats are distanced according to regulations.
  • Hand disinfection stations are placed at relevant positions throughout the house
  • Portable hand disinfection to take along is provided as an in-room amenity
  • in addition to our regular high cleaning standard important contact surfaces (TV remote, switches, door knobs, toilet, tablet computer, ...) are disinfected upon departure. Contact surfaces in public areas are disinfected on a regular basis.
  • Access to sauna (without surcharge) is limited to the guests staying in the same room at a time, upon request and prereservation, with cleaning and disinfection of contact surfaces in between.
  • Almost contact less CheckIn is possible - Your (disinfected) key card can be deposited at the front desk for you to take without direct interaction with our staff. The registration sheet can be filled out online before arrival.
  • CheckOut may be contact less if you provide credit card details and and email address with your reservation and allow us to charge your room bill to it upon CheckIn.Your invoice will be sent via email.
  • All our staff members are invited and encouraged to be tested for a SARS-CoV-2 infection 2-3x per week at no cost for them
  • Should a guest require a test, there are plenty of free or fee-based testing offers available in Vienna. More Information can be found at the Website of the City of Vienna or the Website if the Vienna Tourist Info

We kindly ask our guest to obey the following rules:

  • FFP2 face mask recommendation in all public indoor areas, especially in the buffet area of the breakfast room
  • Keep a distance of at least 1 meters to staff and other guests
  • Use the elevator alone or together with persons stay with you in a room only
  • Make regular use of hand disinfection (especially required before and after each time going to the breakfast buffett area)
  • If you suspect to be sick, please stay in your room until medical clarification (call public hotline 1450 to get assistance and guidance)
  • Please also inform us about any other infectious disease you may have had during your stay. That allows us take additional precautionary measures (disinfection, cleaning, vacting the room for an extended period) accordingly. This information will be kept confidential except for diseases that we are required to report to public health authority.

Due to the crisis situation our reception may not be staffed all the time, but there is always someone on site available on call and in person any time 24/7.

We wish to extend our best wishes to you and your loved ones. We are looking forward to welcome you again!

Stay safe and healthy!

Best regards,

Family Spiess and Team.