When is the check-out time? The room is available until 11 am on the day of departure. Can luggage be stored in the hotel? Hotel guests are welcome to store their luggage free of charge if they arrive early or after check-out. Our reception will be happy to help. You will find information regarding this in the email you receive the day before your departure, too. Is there a restaurant in the hotel? Unfortunately, there is no restaurant in the house. However, there are numerous options for lunch and dinner in the immediate vicinity. One of the city's most popular authentic markets, Rochusmarkt, is just a few minutes' walk away. Numerous supermarkets and other shopping opportunities round off the offer. Breakfast is offered daily from 7 am - 10 am (on Sundays, Saturdays, and holidays from 7:00 - 11:00 am) . How does Room Key in Apple Wallet or Google Wallet work? You can add your room key to Apple Wallet or Google Wallet by checking in online. Find more info about this at https://www.spiess-vienna.at/digital-key-faq What are the benefits of booking directly with the hotel? Booking directly with us comes with several benefits: 1. **Best Price Guarantee**: You get the best rates without any intermediaries. 2. **Free Upgrades**: Enjoy a complimentary upgrade to the next room category upon check-in, subject to availability. 3. **Fair Cancellation**: Benefit from our fair cancellation policies. 4. **Earn Rewards**: Earn rewards (up to 15%) through "The Guestbook" program, which can be redeemed for future stays at other member hotels, cashback, or donations to a good cause, when completing a booking with us that has been reservered directly. You can book directly through this [Link](https://www.secure-hotel-booking.com/Hotel-SPIESS-SPIESS/J7UF/de-DE?hotelId=21264&promoCode=WEBDIRECT&utm_medium=ConnectAI). Is WiFi Internet Access available? Free high speed Wifi is available all across the building. What type of breakfast is offered? An Organic Breakfast Buffet, continental style, but extended with fruits, cakes, croissants, hot sausages, freshly made to order eggs and porridge. Vegan, lactose free, and gluten-free options available. Do you offer airport shuttle services? If so, please describe them. The hotel does not have its own airport shuttle, but taxis and private transfers can be arranged. Vienna International Airport is approximately 20 minutes away by taxi. To order a private airport transfer visit https://app.spiess-vienna.at/AirportTransfer/OrderAirportTransfer/ Do you have parking available for guests? Please provide details (e.g., costs, availability). If not, are there any alternative parking options nearby? The hotel does not have private on-site parking. Public paid short-term parking zone on the street (Monday to Friday from 9:00 to 22:00, 2h maximum), fees may be paid using the App EasyPark. Public paid garages are also available nearby. See arrival instructions on the hotel website or in the prestay email messages. Can you recommend any restaurants nearby? Please provide names and types of cuisine. The area around the hotel is rich with dining options. Recommended nearby restaurants include: Plachutta Wollzeile – Traditional Austrian cuisine, famous for its Tafelspitz. Ströck Feierabend – A bakery with an attached restaurant popular by locals. That's amore – Best Pizza in the area, a popular casual italian restaurant. MATCHA KOMACHI – Japanese food and teahouse. Café Zuckergoscherl – Local Viennese café serving pastries, coffee, and light meals. Kurkonditorei Oberlaa - Tea, coffee and fine pastries. What local activities do you recommend for your guests? Are there any seasonal activities or events? Guests can explore Vienna’s rich cultural scene, including visiting museums, art galleries, concert halls, and historical landmarks. Seasonal events include the Vienna Christmas Markets (Nov-Dec), the Vienna Film Festival and Wiener Festwochen in summer, and outdoor classical music concerts in city parks. Walking tours, bicycle rentals, and guided tours of the historic city center are also popular activities. Which are your check-in and check-out hours? Check‑in from 14:00 and online/pre‑check‑in available; check‑out by 11:00 AM. Front desk staffed from 07:00 to 20:00 and a self‑check‑in terminal is available if needed. Guests arriving after 20:00 should contact the hotel in advance to make sure their email address is on file to facilitate online check in. What is your cancellation policy? Cancellation policies vary by rate plan. Free cancellation up to 1 day before arrival for flexible rates; For basic rate you will have free cancelation up to 14 days before arrival. Cancelation fees for cancelations up to 1 day before arrival: cancelation fee of 50% of the full stay’s charge. For prepaid/non-refundable rate plan, free cancelation within 24 Hours of placing the reservation and then guests have deadlines and fees (handling & percentage of stay) depending on timing Which payment options do you offer? Accepts credit cards (Visa, Mastercard, American Express, Diners Club, JCB, UnionPay), debit cards, and cash. Do you allow pets? If so, what are the policies and fees? Due to the fact that Hotel Spiess & Spiess is an allergy friendly hotel, dogs and other pets are stinctly not permitted in the whole house. Do you offer accessible rooms and facilities? Please describe them. Hotel Spiess & Spiess is housed in a historic building, which means that accessibility is limited in certain areas. The main entrance includes steps, followed by stair access before reaching an elevator that serves all floors. The breakfast room also requires the use of a few steps, including access to the buffet area, and some guest rooms can only be reached via small stair sections. Guests with mobility needs are encouraged to contact the hotel in advance, as the team is always happy to provide detailed information and do their best to find suitable solutions or assistance where possible. What sustainability practices or policies do you have in place at your hotel? Hotel Spiess & Spiess is certified with the Austrian Ecolabel and integrates sustainability into daily operations through a range of environmental and resource-saving practices. The hotel prioritizes regionally sourced organic products for breakfast, minibars, and beverages, avoids single-use plastics and in-room coffee capsules, and prefers reusable or recyclable packaging. In textiles and laundry, eco-label certified detergents and fair-trade cotton linens are used. Energy efficiency is supported by LED lighting, intelligent temperature control, and renewable electricity, while water conservation systems are in place throughout the property. Waste management includes separation and recycling of materials, and the courtyard garden has been transformed into a bee- and biodiversity-friendly space with no synthetic pesticides. Is your hotel smoke-free? Are there designated smoking areas available? In all rooms as well as in all public areas smoking is strictly prohibited. Smoking is allowed outside and on the balcony. What is your policy regarding damage to hotel property? A credit card may be required at check‑in to cover incidental charges or potential damages. does the rooms have Pet basket or bowls? no, the rooms does not have Pet basket neither bowls does the rooms have Private pool? no, the rooms does not have Private pool does the rooms have Hot tub? no, the rooms does not have Hot tub does the rooms have Coffee or tea maker? no, the rooms does not have Coffee neither tea maker, Tea and coffee is available 24/7 in the lobby at the beverage bar in self-service does the rooms have Bathrobe and slippers? no, the rooms does not have Bathrobe and slippers, on request; also available in the sauna area does the rooms have Kitchenette or full kitchen? no, the rooms does not have Kitchenette or full kitchen, only the single studio room is equipped with a kitchenette does the rooms have Sea view? no, the rooms does not have Sea view does the hotel has Parking? no, the hotel does not has Parking, The hotel does not have private on-site parking. Public paid short-term parking zone on the street (Monday to Friday from 9:00 to 22:00, 2h maximum), fees may be paid using the App EasyPark. Public paid garages are also available nearby. does the hotel has Picnic area? no, the hotel does not has Picnic area does the hotel has BBQ facilities? no, the hotel does not has BBQ facilities does the hotel has Shared kitchen? no, the hotel does not has Shared kitchen does the hotel has Kids Club or Play Area? no, the hotel does not has Kids Club neither Play Area does the hotel has Chapel or shrine? no, the hotel does not has Chapel neither shrine does the hotel has Business Center? no, the hotel does not has Business Center does the hotel has Conference Rooms? no, the hotel does not has Conference Rooms does the hotel has Meeting Rooms? no, the hotel does not has Meeting Rooms does the hotel has Banquet Hall? no, the hotel does not has Banquet Hall does the hotel has 24-hour Front Desk? no, the hotel does not has 24-hour Front Desk, Front desk staffed from 07:00 to 20:00 does the hotel has Lockers? no, the hotel does not has Lockers does the hotel has ATM? no, the hotel does not has ATM does the hotel has Currency exchage? no, the hotel does not has Currency exchage does the rooms have Airport Shuttle? private airport transfer service can by booked (provided by a partner service) online at https://app.spiess-vienna.at/AirportTransfer/OrderAirportTransfer/ does the hotel has Shuttle service? no, the hotel does not has Shuttle service does the hotel has Car Rental? no, the hotel does not has Car Rental does the hotel has Bicycle Rental? no, the hotel does not has Bicycle Rental does the rooms have Restaurant(s)? The restaurant serves only breakfast buffet. From Monday to Friday from 07:00 to 10:00. Saturday, Sunday and on holidays from 7:00 to 11:00. does the rooms have Bar? Beverage Bar open 24h in the lobby, complimentary for our guests (self-service). Several types of water, as well as tea and coffee, are available for free at our beverage bar in the lobby. Guests are also invited to take a seat in the lobby and enjoy a made-to-order beverage (available from 10:00 to 20:00). does the rooms have Room Service? beverages only; from 7:00 - 22:00 does the rooms have Special Dietary Options? Lactose free & gluten free products available. Bread and rolls are all lactose free and vegan, pure rye bread is available. You will find many choices suiteable for vegan und vegetarian lifestyle. Coffee can be prepared with whole milk or with an oat based alternative. does the hotel has Snack bar? no, the hotel does not has Snack bar does the hotel has Breakfast in the room? no, the hotel does not has Breakfast in the room does the hotel has Packed lunches? no, the hotel does not has Packed lunches does the hotel has Tennis Court? no, the hotel does not has Tennis Court does the hotel has Golf Court? no, the hotel does not has Golf Court does the hotel has Cinema Room? no, the hotel does not has Cinema Room does the hotel has Library? no, the hotel does not has Library does the hotel has Casino? no, the hotel does not has Casino does the hotel has Nightclub or DJ? no, the hotel does not has Nightclub neither DJ does the hotel has Karaoke? no, the hotel does not has Karaoke does the hotel has Shopping area? no, the hotel does not has Shopping area does the hotel has Beach Umbrellas or Loungers? no, the hotel does not has Beach Umbrellas neither Loungers does the hotel has Babysitting Service? no, the hotel does not has Babysitting Service does the hotel has Carbon monoxide detector? no, the hotel does not has Carbon monoxide detector, not required as there is no carbon monoxide source in the rooms does the rooms have Sauna? Daily from 13:00 to 20:00. Free for all guests of the hotel does the rooms have Yoga classes? The yoga sessions take place in a large and modern room with air conditioning and ventilation, as well as a heated wooden floor. The room is in a completely quiet location in the garden area and has natural light. Mats, meditation cushions, yoga blocks and blankets are provided. The Yoga teacher is certified by Yoga Alliance. does the hotel has Indoor Swiming pool? no, the hotel does not has Indoor Swiming pool does the hotel has Outdoor Swiming pool? no, the hotel does not has Outdoor Swiming pool does the hotel has Kids' pool? no, the hotel does not has Kids' pool does the hotel has Sun umbrellas? no, the hotel does not has Sun umbrellas does the hotel has Spa? no, the hotel does not has Spa does the hotel has Steam Room? no, the hotel does not has Steam Room does the hotel has Hammam? no, the hotel does not has Hammam does the hotel has Solarium? no, the hotel does not has Solarium does the hotel has Private Beach? no, the hotel does not has Private Beach does the hotel has Body Treatments? no, the hotel does not has Body Treatments does the hotel has Hair Saloon? no, the hotel does not has Hair Saloon, does the hotel has Fitness Center or Gym? no, the hotel does not has Fitness Center neither Gym Does the hotel provide Wi-Fi? The hotel provides Wi-Fi. Does the hotel provide TV? The hotel provides TV. Does the hotel provide Alarm clock? The hotel provides Alarm clock. Does the hotel provide Baby Crib? The hotel provides Baby Crib. Does the hotel provide Strollers? The hotel provides Strollers. Does the hotel provide Desk? The hotel provides Desk. Does the hotel provide Seating Area? The hotel provides Seating Area. Does the hotel provide Sofa? The hotel provides Sofa. Does the hotel provide Air conditioning? The hotel provides Air conditioning. Does the hotel provide Fan? The hotel provides Fan. Does the hotel provide Heater? The hotel provides Heater. Does the hotel provide Safe Box? The hotel provides Safe Box. Does the hotel provide Walk-in shower? The hotel provides Walk-in shower. Does the hotel provide Wardrobe/Closet? The hotel provides Wardrobe/Closet. Does the hotel provide Balcony/Terrace? The hotel provides Balcony/Terrace. Does the hotel provide Hairdryer? The hotel provides Hairdryer. Does the hotel provide Iron/Ironing board? The hotel provides Iron/Ironing board. Does the hotel provide Towels? The hotel provides Towels. Does the hotel provide Linen? The hotel provides Linen. Does the hotel provide Premium bedding? The hotel provides Premium bedding. Does the hotel provide Lounge area? The hotel provides Lounge area. Does the hotel provide Shower kit? The hotel provides Shower kit. Does the hotel provide Minibar? The hotel provides Minibar. Does the hotel provide Garden view? The hotel provides Garden view. What amenities are available at this hotel? Are any of them included in the price or do they have extra charges? The hotel offers amenities such as Wi-Fi, TV, Alarm clock, Baby Crib, Strollers, Desk, Seating Area, Sofa, Air conditioning, Fan, Heater, Safe Box, Walk-in shower, Wardrobe/Closet, Balcony/Terrace, Hairdryer, Iron/Ironing board, Towels, Linen, Premium bedding, Lounge area, Shower kit, Minibar, Garden view. Some may be included, while others could have additional charges. Who is this hotel suitable for? Is it intended for families, business travelers, or a different group? This hotel is All Inclusive. What is the earliest time I can check in? Check-in is available from 14:00 . What time do I need to check out by? Check-out must be completed by 11:00 am. How many rooms does the hotel have? The hotel has 21.0 rooms available. Are pets allowed at this hotel? Pets are not allowed at this hotel. What is the star rating of this hotel? This hotel has a 4.0 star rating. What payment methods are accepted at the hotel? The hotel accepts American Express, Visa, Mastercard, Diners Club, JCB, Maestro, UnionPay credit card, Cash. What is the address of the hotel? The hotel is located at Hainburger Straße 19, Vienna, , Austria. What is the latitude of the hotel? The hotel is located at a latitude of 48.20097263. What is the longitude of the hotel? The hotel is located at a longitude of 16.39432535. Is smoking allowed in the hotel? Smoking is not allowed at this hotel. What is the name of the hotel? The hotel is called Hotel Spiess & Spiess.